Privacy Policy
The Aloha Post (also "Send Your Aloha," "we," "us," or "our") is a service operated by Sea Light Print Shop, based in Hawaiʻi. This Privacy Policy explains what information we handle when you use our voice-message app at app.sendyouraloha.com (the "App"), how we use it, and the choices you have.
We've written this in plain language on purpose. If anything is unclear, email us at aloha@sendyouraloha.com.
What this policy covers
This policy covers the App — the tool that lets a sender record a voice message and attach it to a physical card through a scannable seal, and lets a recipient scan that seal to hear it.
It does not cover purchases. Any membership, subscription, or payment happens separately through our store on Shopify and is governed by the privacy and store policies presented there, not by this policy.
The information we handle
Voice recordings. The heart of the App. When a sender records (or uploads) a voice message, we store that audio so it can be delivered to the intended recipient when they scan the seal.
A recipient name or label. The sender enters a name (for example, "Lei") so the message can be addressed. This is usually a first name or nickname.
Limited technical information. Like most websites and apps, our hosting and database systems automatically receive basic technical data when the App is used — such as IP address, browser and device type, and the date and time of access. We use this only to operate, secure, and troubleshoot the App.
What we do NOT collect in the App. We do not collect email addresses or payment information in the App. Those are handled only through our Shopify store, separately.
How we use this information
We use the information above to:
- Store a voice message and deliver it to the recipient who scans the matching seal.
- Display the recipient's name on the listening page.
- Operate, maintain, secure, and improve the App, and diagnose technical problems.
- Comply with the law and enforce our Terms of Use.
We do not sell your information. We do not use voice recordings for advertising. We do not use voice recordings to create "voiceprints" or to identify anyone biometrically — we store audio only to deliver it to its intended recipient.
Who we share information with
We share information only in these limited situations:
- Service providers who help us run the App — for example, our hosting and database providers — who process data on our behalf under obligations of confidentiality and only to provide their services to us.
- Legal reasons — if required by law, legal process, or to protect the rights, safety, or property of Sea Light Print Shop, our users, or others.
- Business transfer — if our business is sold or reorganized, information may transfer as part of that transaction, subject to this policy.
We do not otherwise sell, rent, or trade your personal information.
Recordings of other people, and recordings of children
A sender is responsible for what they record and send. By using the App, the sender confirms they have the right and any necessary consent to record and send the voice in their message — including when the voice belongs to another adult, and including a parent's or guardian's consent when a child's voice is included.
The App is intended for use by adults (18 or older) and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child's information has been provided to us without proper authorization, contact aloha@sendyouraloha.com and we will take reasonable steps to delete it.
The "Keep this voice" download
A recipient may choose to download and save a voice message to their own device. Once a file is downloaded, it lives on that person's device and is outside our control. We are not responsible for how a downloaded file is stored, used, or shared by the person who saved it.
How long we keep recordings
We keep a voice recording for as long as needed to provide the service — so that the intended recipient can scan the seal and listen, including some time after delivery — and to meet our legal and operational needs. You can ask us to delete a recording sooner (see below).
Your choices
You can contact us at aloha@sendyouraloha.com to ask us to:
- Delete a specific voice recording.
- Tell you what information we hold that is associated with a seal you control.
Because the App does not require an account, please give us enough detail (such as the seal code) to locate the recording. Depending on where you live, you may have additional rights under your local privacy laws; we will honor those rights as required by applicable law.
Security
We use reasonable measures designed to protect the information we handle. No method of storage or transmission is perfectly secure, however, and we cannot guarantee absolute security.
Links and third-party services
The App may link to our Shopify store or other websites we do not control. This policy does not apply to those sites; please review their own policies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page.
Contact us
Sea Light Print Shop — The Aloha Post
Hawaiʻi, USA
aloha@sendyouraloha.com